LogoTracheids HLX

Tracheids HLX – Privacy Policy

Effective Date:  1st July 2025

Last Updated: 1st July 2025.

Tracheids HLX (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform, mobile applications, and related services (“Services”).

1. Information We Collect

a. Personal Information

We may collect the following:

  • Full name
  • Email address
  • Phone number
  • Educational details
  • Geolocation, for attendance tracking (For Enterprise)

b. Usage Data

Automatically collected data includes:

  • Session activity
  • Performance and attendance logs (For Enterprise)

2. How We Use Your Information

We use your data to:

  • Provide and manage your access to Tracheids HLX
  • Track course progress and attendance
  • Improve our platform and personalize learning
  • Communicate updates and promotions
  • Enforce academic and platform policies

3. Sharing Your Information

We do not sell your data. We may share it with:

  • Regulatory bodies, if required and enforced by law

4. Data Retention

We retain your data only as long as necessary for educational, legal, and operational purposes. You may request deletion by contacting Support@tracheidsHLX.com

5. Cookies and Tracking

Our platform uses cookies to:

  • Maintain your session
  • Store preferences
  • Analyze usage for improvements
  • You can control cookie settings via your browser

6. Your Rights

You have the right to:

  • Access, update, or delete your information
  • Opt out of marketing communications
  • Request a copy of your stored data

7. Children's Privacy

Tracheids HLX is intended and useful to all users. Users under 18 must have parental consent through their course organizers, trainers, or educators. We do not directly collect personal data from children and every other students. We are only a third-party solution provider working with schools, educators, and course creators; we do not work with students directly. Trainers, Course creators, Educators, or Institutions should seek permission from parents while parents consent to the engagement, otherwise, we are not liable and responsible for any legal penalties taken against the trainer, Educator or Institutions.

8. Security

We use industry-standard encryption, access control, and monitoring to protect your data.

9. Changes to This Policy

We may update this Privacy Policy. You'll be notified via email or platform alerts.

10. Contact Us

For questions or data concerns, contact:

Support@tracheidsHLX.com

www.tracheidshlx.com

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